Electronic-Forms Installation

for

Hilton Brand Hotel OnQ v2 or v5

As of 2004.02.03
The latest version of this document will be found at:
http://www.efplus.com/techref/app/pms/system21/cd210/index.htm

Installation Overview

Electronic forms are delivered on a SmartBOX or "chips" that hold the forms image for folios, receipts, registration key-packets etc... Before integrating electronic forms, you must order, approve, receive and install the eForms device containing the image of your forms into each of your laser printers. Printed installation instructions should be included with your eForms device.

Integration of e-Forms is accomplished in 3 easy steps:

1. Verify an e-Forms capable printer driver and install if necessary.
   Quick start:
   • Click on Start / Settings / Printers, right click on each printer and select Properties. We need one with Configure rather than Device Settings on the far right hand tab. If you find one, skip on to step 2 below.
   • To install the correct driver, click on Add Printer, press Next (if needed), select My Computer or Local Printer. If you see any options for Automatic detection turn them off (unchecked).  press Next
   • Select LPT1. press Next
   • Press the Have disk... button and select X:\drivers\printer\wxp\hplaserjet4. press Ok, verify that it shows the Hilton HP Laserjet 4n printer and press Next>.
   • If there is an existing driver select Replace existing driver and then click Next>
   • Set the printer name, share name and default as you wish, pressing Next> after each. Be sure to request a test page and you must press Finish before it will print. Always tell it the test page printed correctly (even if it doesn't) since the help system for printer problems is not very helpful.
   • You should now have a new printer in Start / Settings / Printers, and if you right click on it and select Properties you should see the Configure tab on the right.
2. Install the e-Forms fonts.
   Quick start:
   • In the Configure tab, in the Fonts area, check the Font DIMM(s) checkbox.
   • click on the Add... button, then on the Browse... button. Pull down the Look in list and change it to the X: drive (Install on ???Server)
   • Double click on the Drivers folder and then on the efpforms folder. Highlight the efps21d.pcm file by clicking on it and press Open. (note: if you don't find the file on your X drive you can get it from http://www.efplus.com/SendHiFileN.asp
   • Verify that EFPlus eForms in the Installed DIMMs: area
3. Configure OnQ
   Quick start:
   • Start System 21 and from the menu bar select Reports / List of reports...
   • From the report menu bar, select File / Printer Assignments
   • Click on Folio Paper Printer: and use the the Printer selection list and change it to the printer identified in the previous steps. Repeat for White Paper Printer and, if you use the Registration Keypacket stock, for the Registration printer. If you will print registrations on plain paper the Registration printer must be set to un-assigned.

   (these steps are repeated at each workstation where e-Forms will be printed)

Typical installation will require about 60 minutes for the average property. The first workstation will probably take 30 minutes, the next; 15 and so on until you find you are able to do any workstation in about 5 minutes.

Next: Pre-installation review and setup